Contact information

CONTACT INFORMATION

Xuvoria is an online store offering personalized gifts, home décor, accessories, and made-to-order products.

Store name: Xuvoria
Operated by: DO THI XUAN
Business address: HA NOI, VIET NAME
Customer support email: support@xuvoria.com

CUSTOMER SUPPORT

For questions about an order, personalization, shipping, replacements, refunds, or product issues, please contact:

support@xuvoria.com

Please include your order number when contacting us about an existing order.

We aim to respond within 1–2 business days.

ORDER ISSUES

If an item arrives damaged, defective, incorrect, or incomplete, please email us with:

• Your order number
• A description of the issue
• Clear photos of the product
• Photos of the packaging
• A photo of the shipping label

Please do not return an item before contacting us.

PRIVACY REQUESTS

For requests relating to access, correction, or deletion of personal information, contact:

support@xuvoria.com