Shipping policy

Effective date: August 26, 2026

Xuvoria is a personalized gifts and home décor brand operated by Xuvoria LLC, a Wyoming limited liability company.

Xuvoria works with selected production and fulfillment partners to create and deliver personalized and made-to-order products. Products in the same order may be produced or shipped from different locations and may arrive in separate packages.

1. Production Time

Many Xuvoria products are personalized or made to order and require production before shipment.

For many products, production typically takes 3–4 business days. The estimate shown on the applicable product page should be reviewed before ordering because production time may vary by product.

Production time may be affected by personalization complexity, quantity, design-proof requirements, material availability, seasonal demand, and production-partner capacity.

Production time is separate from shipping transit time.

2. Estimated Delivery to the United States

Xuvoria currently accepts orders for delivery to eligible United States addresses available during checkout.

After production is complete, standard tracked shipping generally takes 7–10 business days.

Delivery estimates are not guarantees. Holidays, severe weather, carrier disruptions, remote delivery locations, peak-season demand, or other circumstances outside our reasonable control may cause delays.

3. Shipping Methods and Costs

Available shipping methods and shipping charges are displayed during checkout before payment is completed.

Shipping charges may vary according to product type, order quantity, package size, fulfillment location, delivery address, and carrier availability.

4. Multiple Packages

Products included in the same order may be produced and shipped separately.

You may receive multiple shipping confirmations and tracking numbers. Receiving only one package does not necessarily mean the remaining items are missing.

5. Tracking

When tracking is available, you will receive tracking information after shipment.

Tracking may take several business days to update after a shipping label is created.

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an address error, contact us immediately. We cannot guarantee that an address can be changed after production or shipment has begun.

7. Delivery Delays

Carrier delays may occur for reasons outside Xuvoria's control, including weather, holidays, transportation disruptions, customs or security procedures where applicable, and peak shipping periods.

If we determine that an order cannot be shipped within the promised shipment period, we will provide notice and, where required by law, offer an appropriate revised date or cancellation of the affected unshipped item.

8. Lost Packages

If tracking appears stalled or a shipment may be lost, contact us at support@xuvoria.com so that we can review the shipment information.

9. Packages Marked Delivered

If tracking shows delivered but you cannot locate your package, please check:

the shipping address used for the order;
mailboxes and porches;
parcel lockers;
reception or building-management areas;
household members; and
neighbors where appropriate.

Please contact us if the package cannot be located after these checks.

10. Shipping Destinations

Xuvoria currently ships only to eligible United States addresses that are available during checkout.

Availability for P.O. boxes, APO/FPO addresses, United States territories, remote areas, or freight-forwarding addresses may depend on the product and carrier.

11. Event Dates

If an order is needed for a wedding, graduation, birthday, holiday, or another scheduled event, please order early enough to allow for both production and shipping time.

Providing an event date in personalization details does not create a guaranteed delivery deadline unless Xuvoria expressly confirms a specific delivery commitment in writing.

12. Production and Fulfillment Locations

Xuvoria works with selected production and fulfillment partners. Products may be produced, packaged, or shipped from locations that differ from Xuvoria LLC's business mailing address.

The Xuvoria LLC Wyoming business mailing address is not a warehouse, fulfillment center, or indication that every order ships from Wyoming.